|QUOTE OF THE MONTH
|"Excellent is the reward for
those who are patient and
put their trust in their Lord."
Surah 29; Verses 58-59
Any refund or credit for exchange will be based on the value of the
merchandise at the time of purchase. Shipping and Handling fees are not
subject to refund unless the merchandise is defective or we shipped an
A credit or exchange is normally completed within 5 to 10 business days of
receipt of merchandise.
All refunds are applied to the individual customer account unless otherwise
specified by Sales Manager or Accounting Department.
Any cancelled order through PayPal will be refunded through PayPal and will
usually take 5-10 business days.
Any form of reimbursement is consistent with the original method of payment.
30-Day Return Policy for Books
Any unwanted book can be returned within 30 days of purchase for a full refund.
The item must be returned in its original package.
14-Day Reurn Policy for CDs and DVDs
Any unopened CD or DVD can be returned within 14 days of purchase for a full
refund. If the CD or DVD is not playable upon receipt this item will be replaced
and shipping cost up to a total of $5 will be refunded to the customer.
The shipping cost of any returns or exchanges will be the responsibility of the
customer, unless the merchandise is being returned because the order was
incorrectly filled by us or the merchandise is defective.
|Return shipments to:
Olive Media Services
925 Sedgley Rd
Catonsville, MD 21228
phone: 443 939-8591
Indicate either refund or exchange within the returned package.
|REFUND FOR CREDIT OR EXCHANGE
|© Copyright 2003-2016 Olive Media Services - All Rights Reserved